ios - iAd Contract Expired? Not so, says iTunesConnect. iAd Module thinks otherwise -


i updated developer membership. new contract went effect may 19th. last week went in , browsed iad earnings, , noticed of iad apps "red" , not receiving ads. after expanding details find out why, iad module tells me iad contract has expired. however, contracts, banking , tax module reports ok, , iad contract in effect until may 19, 2013.

incidentally, last day of revenue may 19th of year.

i called apple support, have had follow phone call requested submit screenshots, haven't heard back. has else experienced this?

iadcontract page

iad revenue page

so solution problem is, experienced myself , justin:

  • call (not write to) ios developer program support (not technical support: that's useless). find number here: https://developer.apple.com/contact/phone.php

  • no waiting time. reply right away

  • explain problem keeping in mind people @ dev program support not have itunesconnect: can see contract ok

  • they send email in ask screenshots

  • send them screenshots , detailed description of problem

  • in 3/4 days, receive email saying problem has been transferred senior consultant

  • in 10 days, receive email saying problem's being solved

  • in 14 days (my case), problem solved , ads restart coming.


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