profile - Suddenly 100% of PayPal Recurring Payment Creations Failing for Visa, MasterCard, Amex -


i'm using php 2 different web sites. sites call paypal's name value paid (nvp) api create recurring payment profiles.

a week ago, 40% of attempts create recurring payment profiles visa , mastercard cards started failing. wasn't big deal since, if resubmitted exact same card details immediately, go through. on evening of june 1, 2012, however, of vias/mc/amex profile creations started failing.

to determine if in servers, logged onto paypal web site use function create profiles. function failed same errors. paypal returns 10764 error visa/mc , 10752 error amex. used paypal's virtual terminal create direct one-time payments using same cards. of payments successful. so, cards good.

if consumer uses discover card or paypal id create recurring payment profile, appears still work. without direct visa, mc and/or amex support, entire business.

i've submitted tickets , called paypal account team. vagueness in answering questions has been terrifying. acknowledged problem, won't tell me if else have same problem. if it's me, fear business dead since paypal surely fix, or never fix, problem on own timetable.

is else having same problem? know work around? can suggest how escalate within paypal?

james, not alone, seeing higher volume of error 10764 starting on may 28th, payments still go through. research indicates paypal migrated data center , has planned downtime "database upgrades" seems me don't have systems under control @ time. alarming least.

see paypal status page: https://www.x.com/developers/paypal/documentation-tools/site-status/pp-live , more reports etsy users: http://www.etsy.com/teams/7718/site-help/discuss/10349393/page/6

this fixed, knows how long take.


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